What Are Agency Administrator Meetings?

These meetings discuss the Agency Administrator reports and data collection requirements in HMIS. Additionally, updates regarding changes and/or upcoming changes to HMIS are explored in an effort to ascertain impacts on programs and/or end users. Furthermore breakout sessions allow for exploration of the understanding of ongoing data updates, and/or challenges being experienced by end users.

Agency Administrator Responsibilities

Issues and/or Topics Discussed

  • CoC | Coordinated Assessment | UPLIFT Updates
  • HMIS Monthly Newsletter
  • Continuous Data Quality Improvement (CDQI)
  • Upcoming Agency Admin Meetings and/or other Events
  • Announcements about HMIS changes (either specific to SCC or HUD-required)
  • Sharing results of HUD reports (e.g. LSA, SPM, HIC/PIT)
  • New Looker features, reports, dashboards
  • Updates on projects Bitfocus is working on
  • Policy changes or updates
  • Common data quality issues & how to address them
  • Data Engagement Workshops (DEW) updates

Access Roles Defined

There are three (3) Access Roles that users can be granted. Either Access Role needs to be approved by the HMIS Agency Amin. These are as indicated.

Agency Staff Basic access needed to complete general data entry tasks in HMIS
Agency Staff w/ Data Analysis Allows access to the Data Analysis and Explore tabs in Clarity (all other settings are the same as Agency Staff)
Users should watch the Data Analysis training video prior to getting access: http://scc.hmis.cc/training/schedule-a-training/
Agency Manager Allows access to the Data Analysis and Explore tabs in Clarity
Allows for deletion rights for certain agency information
Users should watch the Data Analysis training if they are planning to use the Data Analysis/Explore tabs: http://scc.hmis.cc/training/schedule-a-training/

How to Request HMIS Access (New User Account Set-Up)

  • User must complete all required trainings
  • Agency Admin. must contact the Helpdesk to request HMIS account set-up by emailing the request to sccsupport@bitfocus.com
    • Agency Admin must ensure all trainings have been completed prior to requesting access
    • Agency Admin must also include the End User Agreement when making request
  • Bitfocus staff will verify user has completed trainings, provide access and next steps for the end user
  • Please note that users who do not log into HMIS within 90 days will have their access disabled and will need to contact the Helpdesk for reinstatement of account

How To Request a User Be Deactivated

Please note it is important to notify Bitfocus when an End User is no longer at your agency.

  • Please contact the Helpdesk at sccsupport@bitfocus.com within 48 hours of end user leaving your agency
  • State the reason for requesting the deactivation

Upcoming Agency Admin. Meetings

**Please note Agency Admin. Meetings occur on the first Thursday of the month.

Thursday, August 1st, 2:00-3:30pm | Sobrato Conference Center | 1400 Parkmoor Avenue, San Jose, CA 95126 | Mountain View Room
Thursday, September 5th, 2:00-3:30pm | Sobrato Conference Center | 600 Valley Way, Milpitas, CA 95035 | Please join us in Room 6
Thursday, October 3rd, 2:00-3:30pm | Berger Auditorium | 1555 Berger Dr, Bld #2 San Jose, CA 95112
Thursday, November 7th, 2:00-3:30pm | Excite Credit Union | 3315 Almaden Expwy, Ste 55 San Jose, CA 95118 | Formally Alliance Credit Union

2019 Slide Decks for Review