Coordinated Entry is here! Learn how to view and manage referrals to your agency here:

Access the training manual here: Case Managers - Making and Managing Community Queue Referrals (2018)

Click here to download the manual

What is Coordinated Entry?

Coordinated Entry (also known as Coordinated Assessment) is a consistent, community wide intake process to match people experiencing homelessness to community resources that are the best fit for their situation. In Santa Clara County’s Coordinated Entry system, all homeless individuals and families will complete a standard assessment survey (the VI-SPDAT) that considers the household’s situation and identifies the best type of housing intervention to address their situation. Permanent housing programs, including permanent supportive housing and rapid rehousing, will fill spaces in their programs from a community queue of eligible households generated from the standard assessment. This coordinated process will reduce the need for people to traverse the county seeking assistance at every provider separately.

Coordinated Entry will be fully integrated into the Clarity HMIS. The assessment (VI-SPDAT) will become part of the standard HMIS intake and be entered directly into HMIS and referrals to permanent housing will be made through the HMIS software.

For more information about Coordinated Assessment, click here to visit the Santa Clara County Coordinated Assessment site