Santa Clara County offers the following Clarity Human Services (HMIS) trainings, which are required for ALL HMIS users:

  1. Online Clarity General Training (prerequisite for account creation)
  2. Pre-recorded SCC HMIS Client Consent Training (prerequisite for account creation)
  3. In-Person SCC VI-SPDAT Training*

*Users MUST first complete (1) Clarity General Training and (2)SCC HMIS Client Consent Training. The in-person (3) SCC VI-SPDAT Training registration is available here.*If VI-SPDAT training is not completed within two months of HMIS account creation, access will be suspended until the VI-SPDAT training is completed.”

UPLIFT Training is available for all users who request UPLIFT transit passes for their clients. UPLIFT training is mandatory. Users must complete training before they will be authorized to request UPLIFT passes. Watch the training video and fill out a certification of completion by going to the UPLIFT Training page. For questions about HMIS training, please contact sccsupport@bitfocus.com

Register for Clarity General Training

All Clarity Human Services users are required to complete Clarity General Training before they will be granted access to the system.Clarity General Training is offered via a learning management software as needed either for the first time or as a refresher. Sign up by clicking the relevant link below.

Clarity General Training is a recorded training, required for all new Clarity end users. Users will receive login credentials after they have registered and completed the training including all quizzes.  For more information on signup/registration and completion please click HERE.

Clarity General Training

Register HERE

Register for HMIS Client Consent Training

All SCC HMIS Users must take the HMIS Client Consent Training once per year as part their agencies’ signed Agreement and to comply with HUD HMIS regulations.  Please click the link below to set up a Bitfocus Academy account, access the training, and complete the required quiz.

SCC HMIS Client Consent Training

Register Here

Register for SCC VI-SPDAT Training

VI-SPDAT Training

Register Here

Register for Clarity Data Analysis Training

Data Analysis training is limited to users with a Clarity Human Services Agency Manager license. An overview of how the data is structured in Clarity Data Analysis and how to use the Clarity Data Analysis interface will be reviewed.

This is a pre-recorded webinar which covers basic skills. We recommend that users view this webinar as a first step to mastering Clarity Data Analysis.

Before viewing the webinar, please confirm with your system administrator or agency lead to determine whether you need access to Clarity Data Analysis.

Pre-Recorded Webinar

Data Analysis Support

Watched the Basic Skills Data Analysis Video and want additional support? We offer half hour support sessions with our support agents. To book a session, use the link below to book a time! NOTE: Data Analysis support sessions are limited to 2 sessions per person per month.

Book a time: HERE

Clarity Human Services: Frequently Asked Questions

We’re excited to offer this course! Our sole intent in offering this course is to get you answers quickly, efficiently, and in a way that is easy to learn. Here we answer questions that would typically result in a ticket through our Help Desk. We find that offering these resources ad hoc gives our users the ability to find answers quickly.

Click Here to Register