Date: Thursday, October 1st, 2020
Time: 2:00PM– 3:30PM
Place: ZOOM Only Meeting

Agency Admin. Lead and/or Representative in Attendance:

Agency Name First Name Last Name
Abode Services Rani Jain
Abode Services Alycia Magana
Amigos de Guadalupe Aurora Olivares
BHS SUTS OTP Gerald witters
BHSD – Whole person care Guillermo Munoz
Bill Wilson Center Laura Foster
Breakout Prison Outreach Anthony Ortiz, Jr.
California Youth Outreach Julian Delgadillo
California Youth Outreach. David Marez
Destiny Re-Entry Alexander Senegal
Downtown Streets Team Justin Damrel
Family Supportive Housing Alexander Le
Gardner Health Services Sophie Smith
Goodwill of Silicon Valley Andrea Kindred
HomeFirst Alisha Parret
Housing Choices Janette Stokley
Housing Choioces Shireen alinani
HVEHF Traci Pickett
JobTrain Kenya Rawls
Mission Street Sobering Center Tina Sentner
Momentum for Health Mai Nguyen
MOVE Mountain View Michael Love
NOW Program, Goodwill of Silicon Valley Jessica Cardoso
OSH Steven Tong
PATH Aiko Yep
Pathway  Outpatient  Santa Clara Roseann Martinez
Peninsula Healthcare Connection – New Directions Baldeep Pabla
Sacred Heart Community Service Paulina Soto
SCC – Office of Supportive Housing Leila Qureishi
SCC BHSD JoEllen Reece
SCC Office of Supportive Housing KJ Kaminski
SCC OSH Elisha Heruty
Silicon Valley Independent Living Center Angelica Holguin
SJSU Service Navigation (mentoring) program Cindy Parra
Social Services SSI Advocacy/Vocational Services Cassandra Brenzel
St. Joseph’s Family Center Jose Macias
Sunnyvale Community Services Catherine Farry
Superior Court of CA, County of Santa Clara Roxanna Frias
Telecare Hameeda Sharifi
The Health Trust Ngoc Ho
The Salvation Army Daniel Guhl
THT Babita Kumari
Valley Homeless Healthcare Program Lorna Lindo
Veterans Affairs Camika Thomas
WVCS Jade Bradley


Slides from the presentation are here:

10. Otocber Agency Admin. Meeting

Please use this link to download slide deck if desired. 


  • CoC|Coordinated Assessment|UPLIFT Updates
  • HMIS Newsletter
  • New HMIS Features
  • LSA Data Quality Outreach
  • Quiz Time: Agency Admin. (TA) Responsibilities
  • Report Spotlight: [DQXX-103] Monthly Staff Report
  • Reminders
  • Next Months Meeting

CoC|Coordinated Assessment Updates

Coming Soon!

UPLIFT Updates

  • As of 9/29/20 we have distributed 1031 Passes for the Oct-Dec Quarter.
  • Passes can be picked up on Tuesdays and Thursdays, 9am-12pm only (any changes will be sent out)
    • If your agency is unable to pick up passes during those days and times, please let us know.
    • Passes can be pick up downstairs from our office:

2310 N 1st St.  1st floor Reception Area. San Jose, CA 95131

 To provide the best service during this time, there will be no allocation limit on Oct 1st.

Reminder to all providers:

  • Before making your request, check your client’s most recent (latest start date/signed) HMIS ROI (Release of Information) to ensure it is valid and you are not entering data the client did not consent for.
  • We are now reviewing if your client has a VALID/Current VI-SPDAT.

All remaining stickers will be offered to all Agencies, first comes first served.

If there are changes who your UPLIFT Point of Contact is – please inform us @

For all UPLIFT related inquiries please email

HMIS Newsletter

Santa Clara HMIS News, September 2020

Welcome to the Santa Clara County HMIS Newsletter! In this edition you’ll find the following:

  • New Features in Clarity
  • Agency Admin Resources
  • Data Quality Fields: What They Are and Why They Matter
  • Report Spotlight: [HUDX-227] Annual Performance Report
  • Upcoming Events
  • Bitfocus is Hiring!

Web link to the newsletter

New HMIS Features

We’ve added a new Warnings feature to Clarity Screens. System Administrators can now configure screen to include a warning message under certain circumstances.  The warning displays in the screen for users with an orange warning icon.

There are several updates to the client search page to allow for easier navigation.

  • When you search by name, the system will now only include results where the first letters of the first or last name match the search term. For example, “Jo” will return results for “John” and “Joseph” but not “Marjorie.”
  • The system will now include the Client Profile image, the client’s age, and ROI status in search results.

There are several updates to the client location tab including

  • You can now search by landmarks
  • Locations are now sorted by date
  • CoC Boundaries displayed in Map

Many other updates and fixes in this release

  • Reminder:  You can always view new or upcoming features on the News & Announcements section of our help site
  • NEXT UP:  A brief demo

LSA Data Quality Outreach

Thank you for all of your Data Quality clean up efforts so far!

We will continue to reach out to you as we hear feedback from our submission

Submission is planned for between mid October and November

Stay tuned!

Quiz Time: Agency Admin. Responsibilities

  1. A staff member with HMIS access is no longer working at my agency. As the Agency Administrator, what is your next step:
  1. Which of the following is the responsibility of the HMIS Security Officer
  • Submit the quarterly security & compliance checklist
  • Reset passwords for staff
  • Install Clarity Software on staff computers
  • Abide by HIPAA standards
  1. Which of the following is the schedule for the quarterly security checklist submission
  • Quarterly for all staff at your agency
  • Quarterly for new staff, end of the year for all staff
  • Whenever there is a security issue
  • When a new staff is onboarded
  1. True/False:  an agency can have more than one designated Agency Lead
  2. Which of the following is the FIRST step to get a new user on boarded in HMIS
  • Agency Lead should contact the HMIS Helpdesk first
  • User should contact the Helpdesk directly
  • User should complete all required trainings
  • User should click the reset password link in Clarity to get a new password

Report Spotlight: [DQXX-103] Monthly Staff Report

Report Purpose & Summary

The Monthly Staff Report provides three categories of information:

  • General data quality
  • User Activity (including the number of clients, [both existing and new] that each staff member worked with during the time frame of report)
  • Data quality by data element (e.g. Date of Birth, Race, Ethnicity, Veteran Status, etc.) for all clients served

The report also includes staff from other agencies with “additional access” to the reporting agency data.

Check out more about this report at here. 


Data Engagement Workshop (DEW)

  • Join us for our upcoming data engagement workshop
  • Held October 15th from 2-3:30
  • This session we are getting hands on with several intermediate looker topics and how you can use these to better explore demographic and other data at your organization
  • Space is limited, attendees should have access to Data Analysis in Clarity
  • Email Announcement to follow

Update Contact Information in HMIS

  1. Log into HMIS
  2. Click on the logo of your initials and/or photo 
  4. In the Phone Number field please update your phone number, be sure to include your extension

SAVE CHANGES when done

Office Hours

Where Are Office Hours Held?

Looker Office Hours are conducted from the comfort of your own office! Each Office Hours session is hosted online by your Santa Clara County Clarity System Administration team. You can connect using your computer (recommended so that you can see demos and post questions) and/or dial in by phone using the following Zoom (click here to access)

When Every other Monday of the month from 2:00pm-3:00pm

Clarity (HMIS) Office Hours will take place on Zoom every other Thursday  from 10:00am-11:30am 

SCC Clarity HMIS Training Site

Want to hone your skills at data entry without compromising actual client data? 

Use the End User Clarity HMIS Training Site

SCC Virtual Suggestion Box

We value your opinion and insight. Please share with us your suggestions by using our new SCC Virtual Suggestion Box. You can access it by using the link above or directly from the HMIS Support page under the CONTACT tab and scrolling to Virtual Suggestion Box option.

CalrityConnect Virtual Conference

  • Join Bitfocus for our third annual (and first virtual) Clarity Human Services customer conference. 
  • We’re convening online October 21-22 for a robust agenda of keynotes and breakout sessions full of practical learnings to unleash your organization’s best work.
  • Check out website for a registration LINK
  • Registration is FREE

Next Agency Admin Meeting

Meeting Location: Zoom Link

When: Thursday, November 5th, 2020

Time: 2:00pm – 3:30pm

Dates and locations for 2020 meetings are listed on the OSH website:

Bitfocus Contact Information

Support Team:

Bitfocus System Administration Team: 

Janel Fletcher (

Trevor Mells (

Alison Wilson (

Lesly Soto (